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22-Oct-2017 08:22 by 4 Comments

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Web: Phone: 1300 665 076 Services: ADSL|ADSL2|ADSL2 |VOIP Availability: Australia Wide|Qld|Vic History: aa Net is an Australian owned, national Internet service provider, run by a young, innovative, close-knit team of Internet specialists.

Make sure that you do not have Foxtel digital installed on the ADSL line or make sure it is filtered. If you are in doubt unplug all the phones and see if your WAN link goes solid If you still have a problem you can visit our forums, our staff monitor these forums and are there to help you. You can log into your member's page to configure your email.My website/ftp is not working Please review the instructions for web site set up in the member section here. Make sure it matches the password you set up in the email section of your members area. Your email account name is NOT your ADSL user name. You can log into your member page hereto check your usage stats. You can cancel your contract at the end of the last month without penalty. The best first step is to turn your modem off, wait 20 seconds and then turn it back on again.Your email account name is the ENTIRE email address you are connecting to. Your User Facilities user name is your ten digit telephone number. If you choose not to cancel your contract is automatically extended on a month by month' basis if the plan you are using is still current. If you have changed any settings on your PC or modem, change them back, then try again.After thoroughly reading through our support FAQ, send an email ( click here) stating your exact error message, and, if you are an existing user, the time of failure and we will log a help desk call for a technician to contact you.I know I have a connection because the two computers are flashing in my system tray but I can't get out to the internet...why?I Have an email address under a different provider and I can receive emails but I cannot send. Most, if not all, ISP's do not allow relaying, that is, do not allow email to be sent via their server from another ISP's service.

You should only use the aa Net SMTP server to send email while you are connected to the aa Net service. The password you have used for your email account is probably wrong.

2) The one to log on to the aa Net network and you need to enter this once you have logged into your modem.

3) The one for your members section that allows you to change your contact and credit card details as well as keep track of your usage and create your email addresses.

Your web browser still has the proxy settings from your previous ISP.

Go into the setup/options area of your web browser and turn of any proxy or auto detect settings. Sometimes there is a routing problem stopping you accessing a particular site.

aa Net only supports Billion modems that you have purchased from aa Net.